. INFORMATION WE COLLECT
You may explore the website without providing any Personal Information (such as name and email address). However, when you visit the website, we do request that you provide Personal Information about yourself, and we collect Navigational Information to improve services we offer you and improve our marketing, analytics and site functionality.
"Personal Information" refers to any information that you specifically and knowingly submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the website.
Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.
We collect and process payment information from you when you make a purchase, including credit cards numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect sensitive information from you.
When you use our services or view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by "STEPS TO HARMONY" for the operation of our services, to maintain quality of our services and products, and to provide general statistics regarding use of the website.
Our website and services do not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at firstname.lastname@example.org so that we can delete it. HOW WE USE INFORMATION WE COLLECT
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
How long we keep information we collect about you depends on the type of information. We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as it is required in order to contact you about the services or products, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created. COOKIES
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. "STEPS TO HARMONY" uses these "cookies" to collect information, track user's movements around the website, analyze trends, and to improve our website. You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some parts of the website. HOW TO ACCESS & CONTROL YOUR PERSONAL DATA
You have the following data protection rights:
- You can request access, correction, updates or deletion of your personal information.
- You can object to processing of your personal information or ask us to restrict processing of your personal information.
- If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information.
To exercise any of these rights, please contact us at email@example.com. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken. UNSUBSCRIBING FROM COMMUNICATIONS
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by emailing us at firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails related to product purchases or their service contract with us.